Operations Senior Associate

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

As a CBIE Operations Senior Associate on the International EMEA Ops team within the Consumer & Business group, you'll help scale the operations function for Coinbase Ireland Limited across the EEA. Reporting to the Head of Operations, you'll drive day-to-day business operations, regulatory reporting, outsourcing oversight, and cross-functional initiatives that directly support regional growth and regulatory compliance.

What you'll do:

• Own daily business operations for CBIE across all lines of business, managing consistent performance against targets and surfacing risks or gaps to leadership.
• Drive improvements to operational and regulatory reporting by streamlining data sets, building dashboards, and producing actionable insights using SQL, Snowflake, and Looker.
• Develop and execute local operational and outsourcing processes, procedures, and reporting to meet regulatory requirements, including day-to-day management of the outsourcing risk management framework.
• Partner with functional owners, central teams, and stakeholders to ensure compliance with the outsourcing framework and effective management of third-party risk.
• Lead discrete cross-functional initiatives and ad hoc projects spanning operations, growth, strategy, and regulatory priorities.
• Support regulatory and product operations activities for CBIE, including preparation of materials for internal and external regulatory meetings.

Required Skills and Experience:

• 5+ years of experience in financial services, management consulting, operations strategy, or data analysis, with demonstrated ability to operate in a regulated environment.
• Proven track record building or improving operational processes end-to-end, from design through implementation and ongoing measurement.
• Proficiency in SQL, Snowflake, and Looker (or comparable BI tools) with demonstrated ability to self-serve insights, interrogate data, and produce dashboards independently.
• Direct experience with outsourcing governance and/or third-party risk management in a regulated financial services setting, including maintaining documentation, controls, SLAs, and governance records.
• Demonstrated ability to translate complex, ambiguous problems into structured workplans and execute against them with minimal oversight.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.