Job Description
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.
About Binance
The world's largest cryptocurrency exchange by trading volume, offering a comprehensive ecosystem of crypto products and services.
Company Reviews
2.5(2)
High pay but chaotic management
Senior Engineer
Pros: Salary and token bonuses are very competitive. Exposure to massive scale systems. Fast career growth…
Cons: Extremely long hours expected. Management style is top-down. Post-DOJ settlement culture shift is on…
Burnout factory with good pay
DevOps Engineer
Pros: BNB token allocation is generous. Working on the largest exchange gives great resume value.
Cons: Work-life balance does not exist. Constant reorgs after CZ left. Cultural issues remain. Weekend wor…
Job Details
Regionworldwide
Job Typefull-time
PostedDec 13, 2024